- assist in planning and conducting qualitative user research—including interviews, usability tests, field studies, and surveys.
- support desktop research and competitor analysis to uncover trends, behaviours, and opportunities.
- collaborate with designers and strategists to help identify research questions and frame hypotheses.
- participate in workshops, synthesis sessions, and ideation activities to translate findings into actionable insights.
- help create personas, journey maps, and insight reports that inform design decisions and inspire teams to develop product and strategy solution .
- communicate findings clearly through visual storytelling and presentations, internally and to clients.
- continuously explore new research tools and methods to strengthen our human-centered design practice.
UX Researcher - Shanghai
Shanghai
Full-time
Permanent employee
Your mission
Your profile
- bachelor’s degree in Design, Psychology, Anthropology, HCI, or a related field, with 1–2 years of working experience.
- basic understanding of UX research methods and the product development process.
- curiosity, empathy, and strong observation and listening skills.
- proactive mindset with good organizational and communication skills.
- confidence in presenting ideas in both English and Chinese—written and spoken.
- familiarity with tools such as Figma, Miro, Excel, or survey platforms is a plus.
- bonus: Solid visual skills on UI, graphics, etc.
- bonus: Experience in physical prototyping, 3D tools, or coding/front-end knowledge is a welcome addition.
Why us?
- a fun, passionate, and international team that values both excellence and personality
- a structured onboarding program to support your integration and growth
- modern office environment with flexible working hours
- competitive benefits supporting a healthy lifestyle (generous paid vacation days, fitness allowance and home-office support)
- continuous learning through on- and off-the-job training, conferences, and exhibitions
- diverse project exposure across industries and disciplines
- Regular team events, both planned and spontaneous
Über uns
PHOENIX ist ein Design- und Innovationsstudio, das Erlebnisse schafft, die Menschen berühren – heute für morgen und immer getrieben von Logik, Moral und Magie. Als unabhängiges, vielfach preisgekröntes Design- und Innovationsstudio macht PHOENIX die oft so neblige Zukunft für seine Partner sicht- und greifbar, und begleitet sie von der Idee bis zum Markterfolg. Heute erfindet das Team von rund 70 internationalen Designexperten in Stuttgart und Shanghai die Zukunft von Wellbeing neu und steht damit für exzellentes Design - bestätigt durch über 900 Designpreise.