UX Researcher - Shanghai | Jobs at Phoenix Design GmbH + Co. KG

UX Researcher - Shanghai

Permanent employee, Full-time · Shanghai

Your mission

assist in planning and conducting qualitative user research—including interviews, usability tests, field studies, and surveys.
support desktop research and competitor analysis to uncover trends, behaviours, and opportunities.
collaborate with designers and strategists to help identify research questions and frame hypotheses.
participate in workshops, synthesis sessions, and ideation activities to translate findings into actionable insights.
help create personas, journey maps, and insight reports that inform design decisions and inspire teams to develop product and strategy solution .
communicate findings clearly through visual storytelling and presentations, internally and to clients.
continuously explore new research tools and methods to strengthen our human-centered design practice.

Your profile

bachelor’s degree in Design, Psychology, Anthropology, HCI, or a related field. Relevant internships or academic research experience is a plus.
basic understanding of UX research methods and the product development process.
curiosity, empathy, and strong observation and listening skills.
proactive mindset with good organizational and communication skills.
confidence in presenting ideas in both English and Chinese—written and spoken.
familiarity with tools such as Figma, Miro, Excel, or survey platforms is a plus.
bonus: Solid visual skills on UI, graphics, etc.
bonus: Experience in physical prototyping, 3D tools, or coding/front-end knowledge is a welcome addition.

Why us?

a place on a friendly, international team that values both strong craft and strong character.
a structured onboarding program and mentoring to support your development.
a bright, creative studio in Shanghai, with flexible hours and benefits that promote work-life balance.
opportunities to learn from experienced colleagues, attend design events, and grow your skills on diverse, real-world projects.
a collaborative work culture where research is valued, and your voice contributes to meaningful design.

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About us

PHOENIX is a product innovation studio that turns brands into winners of tomorrow’s wellbeing mega-economy. As an independent, award-winning studio, PHOENIX makes the foggy future visible to its partners, accompanying them from idea to market success. Today, the team of around 70 international design experts reinvent the future of wellbeing in Stuttgart and Shanghai and thus stand for excellent design - as confirmed by over 900 design awards. Since 1987 we have been driven by Logik, Moral und Magie - our design philosophy which sums up our notion of design excellence: lucid solutions with love for humanity and that special something.

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Your application!

We appreciate your interest in PHOENIX. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at hr@phoenixdesign.com.