UX Researcher - Shanghai | Jobs at Phoenix Design GmbH + Co. KG

UX Researcher - Shanghai

Permanent employee, Full-time · Shanghai

Your mission

assist in planning and conducting qualitative user research—including interviews, usability tests, field studies, and surveys.
support desktop research and competitor analysis to uncover trends, behaviours, and opportunities.
collaborate with designers and strategists to help identify research questions and frame hypotheses.
participate in workshops, synthesis sessions, and ideation activities to translate findings into actionable insights.
help create personas, journey maps, and insight reports that inform design decisions and inspire teams to develop product and strategy solution .
communicate findings clearly through visual storytelling and presentations, internally and to clients.
continuously explore new research tools and methods to strengthen our human-centered design practice.

Your profile

bachelor’s degree in Design, Psychology, Anthropology, HCI, or a related field, with 1–2 years of working experience.
basic understanding of UX research methods and the product development process.
curiosity, empathy, and strong observation and listening skills.
proactive mindset with good organizational and communication skills.
confidence in presenting ideas in both English and Chinese—written and spoken.
familiarity with tools such as Figma, Miro, Excel, or survey platforms is a plus.
bonus: Solid visual skills on UI, graphics, etc.
bonus: Experience in physical prototyping, 3D tools, or coding/front-end knowledge is a welcome addition.

Why us?

a fun, passionate, and international team that values both excellence and personality
a structured onboarding program to support your integration and growth
modern office environment with flexible working hours
competitive benefits supporting a healthy lifestyle (generous paid vacation days, fitness allowance and home-office support)
continuous learning through on- and off-the-job training, conferences, and exhibitions
diverse project exposure across industries and disciplines
Regular team events, both planned and spontaneous

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About us

PHOENIX is a product innovation studio that turns brands into winners of tomorrow’s wellbeing mega-economy. As an independent, award-winning studio, PHOENIX makes the foggy future visible to its partners, accompanying them from idea to market success. Today, the team of around 70 international design experts reinvent the future of wellbeing in Stuttgart and Shanghai and thus stand for excellent design - as confirmed by over 900 design awards. Since 1987 we have been driven by Logik, Moral und Magie - our design philosophy which sums up our notion of design excellence: lucid solutions with love for humanity and that special something.

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Your application!

We appreciate your interest in PHOENIX. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at hr@phoenixdesign.com.